Frequently Asked Questions
Everything you need to know about shopping with Albaso Habesha. Still have a question? Email us at info@albaso.se.
What is Albaso Habesha?
Albaso Habesha is a Stockholm-based hair & beauty shop specialising in authentic Afro and textured hair care. We stock trusted brands including Shewan, Cantu, ORS, Palmer's, Sunny Isle and Blue Magic, and ship across Europe from Sweden.
Where are you based? Do you have a physical shop?
Yes — we're based in Stockholm, Sweden, with a physical shop and pickup point in Farsta as well as our online store. For the exact address and current opening hours, email us at info@albaso.se.
Where do you ship, and how much does it cost?
We ship across Europe with tracked delivery. Shipping within Sweden starts from 99 kr; rates for other European destinations are calculated at checkout based on your location and order weight.
Do you offer local pickup?
Yes — free local pickup is available in Stockholm. Choose the pickup option at checkout and we'll let you know as soon as your order is ready.
How long will my order take?
We dispatch orders as quickly as we can and email your tracking as soon as the order ships. Delivery time depends on your destination in Europe — you'll see the available options at checkout.
What is your returns policy?
We offer 14-day returns. If something isn't right, email info@albaso.se and we'll do our best to make it right. See our Refund policy for full details.
Are your products authentic?
Always. We source only genuine products from established Afro and textured-hair-care brands — never imitations.
How do I choose the right product for my hair?
A quick guide: oils and pomades add moisture, shine and scalp care; shampoos and conditioners handle cleansing and daily nourishment; leave-ins and stylers help with definition and protection. Not sure where to start? Email us at info@albaso.se and we'll point you to the right pick.
How can I contact you?
Email us any time at info@albaso.se and we'll get back to you as soon as we can.